Returns & Exchanges
At Clearspring, we take pride in the quality of our organic and authentic foods, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our products, we offer returns on damaged or incorrect items within 14 days of delivery.
Contact Support
Email our customer care team with your order number and a brief explanation of the issue to initiate your return request.
Provide Documentation
For quality concerns or damaged goods, please attach clear photographs of the product and packaging to help us process your claim quickly.
Prepare Your Package
Once approved, securely pack the unopened items in their original shipping box to ensure they arrive back at our warehouse safely.
Receive Refund
After we inspect the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing